“I can see that one of my friends is apparently watching a ton of cheesy, soft porn stuff,” a user said of Plex’s Week in Review email and Discover Together feature.

Many Plex users were alarmed when they got a “week in review” email last week that showed them what they and their friends had watched on the popular media server software. Some users are saying that their friends’ softcore porn habits are being revealed to them with the feature, while others are horrified by the potentially invasive nature feature more broadly.

Plex is a hybrid streaming service/self-hosted media server. In addition to offering content that Plex itself has licensed, the service allows users to essentially roll their own streaming service by making locally downloaded files available to stream over the internet to devices the server admin owns. You can also “friend” people on Plex and give them access to your own server.

A new feature, called “Discover Together,” expands social aspects of Plex and introduces an “Activity” tab: “See what your friends have watched, rated, added to their Watchlist, or shared with you,” Plex notes. It also shares this activity in a “week in review” email that it sent to Plex users and people who have access to their servers.

This has greatly alarmed a wide swatch of Plex’s user base, who have blown up the Plex forums, the Discover Together blog post comment section, and Reddit with posts about disastrous overshares created by the feature. A sampling of posts: “Discover Together and Week in Review emails are a MASSIVE breach of privacy and trust!,” “Security breach: Why is my friend receiving notifications to rate movies I’ve watched?,” “Weekly review emails data leak,” “Plex crossed a line with ‘Your week in review’ emails today.’”

The feature is opt-out, meaning that many people were very surprised to get these emails and see this feature, as it’s up to users to proactively turn it off (instructions here and here).

“I can see that one of my friends is apparently watching a ton of cheesy, soft porn stuff (think classic ‘skinemax’ fare) from some server (it’s not mine) or Plex channel, and I am 100 percent sure they would be mortified to know that I know this,” one user wrote on the Plex Forums. “Now replace this friend, who’s just enjoying their downtime with some cheeky T&A, with a teenager who may be having difficulty figuring out feelings about their sexuality and are just trying to explore by watching LBGT dramas to see if anything there resonates or can help them figure things out. Suddenly, one of their intolerant friends or parents gets a detailed email report with a cheery title listing every little thing they’re watching…This is a dystopian nightmare of a feature and I honestly can’t believe it’s been rolled out as opt-out like this. SHAME ON YOU, PLEX!”

“I wonder how many people just had their week’s porn selections emailed to their Plex friends,” another user posted. “I just got an email about a friend’s watching habits which he definitely didn’t want to share. He insists he’s never opted into any data sharing, but…it went out anyway.”

“I’m sure there’s a certain percentage of people who want to know what kind of porn their grandma likes, but I’m hoping it’s not the majority,” another posted.

Otto Kerner, who is a moderator of the official Plex forums, said that porn viewing habits would only be shared if Plex can make a “match” of the media with online databases like IMDb. “Many pr0n titles are either not listed there at all [sic],” Kerner wrote. It’s worth noting, however, that there are many adult titles on IMDb.

There are hundreds of posts about the issue on the official Plex forums, many of which point out that many Plex users chose to use the service in the first place because it is a “self-hosted” alternative to streaming that many people go into believing they will have more control and privacy than is offered by Hulu, Netflix, and other streaming services. Plex is also used by many users to play and stream files that they have illegally pirated (the ability to do this is largely behind the initial popularity of Plex), though the company has been trying to move away from the perception that most people are using it to play pirated content. “The fact that this data is available to you AT ALL … That is just … Mind boggling, and completely against the very notion of self hosting,” one user wrote. “I feel betrayed that was done without telling me that this data was going to be collected. Let alone acted upon. It’s dangerous. Certain entities would LOVE to have that data…which could mean jail time for some.”

“The ‘See what your friends are watching’ will be great for all the people with secret porn libraries. Or when you start watching a Jan 6th documentary, and you see Aunt Becky start commenting about it being part of a satanic conspiracy,” a commenter on Plex’s blog post announcing the feature wrote. “I can also say that not one person I have talked to has ever liked the idea that I can see what they’re watching from my server.”

Plex did not respond to requests for comment sent from 404 Media. Plex employees have been posting regularly in the forums explaining that people can opt out of the data sharing, and have also said media watch “sync events,” which it uses to track viewing history, do not tell the company the nature of the file played: “There is no way to know whether something being ‘watched’ occurred because you went and saw it at the theater and then marked it on the Discover page when you got home, you watched through a personal Plex Media Server Library, or anything else.”

  • Zagorath@aussie.zone
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    11 months ago

    Honestly Plex has always given me the icks. Its weird hybrid of self-hosted but managed through their servers always struck me as the worst of both worlds. I’d rather put in a small amount extra effort to properly self-host my stuff, or do significantly less work and use something cloud-based. I just don’t understand what niche Plex is supposed to serve.

    • spaghettiwestern@sh.itjust.works
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      11 months ago

      Same reaction here. My Plex install lasted until I realized that I had to log into their servers to watch my own content. WTF is an understatement.

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        11 months ago

        You don’t have to log into it, you can turn off authentication for your local network.

        If you’re accessing it over the Internet without a VPN, then it should be no surprise that it requires a “cloud” login.

        • subtext@lemmy.world
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          It is a bit of a surprise though because I can host my own authentication (Keycloak, Authelia, Google OAuth as a stretch), or use the built in auth from the service the way Jellyfin does it.

          I use Plex because it Just Works™ for my family, but eagerly waiting for Jellyfin to keep catching up.

        • spaghettiwestern@sh.itjust.works
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          11 months ago

          Who said anything about authentication to access it? A server cannot be set up without creating an account with the company and allowing the server to send Plex data.

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            11 months ago

            You did. It was implied in your statement about logging into their servers. If you didn’t mean that then you should have worded it differently.

            • spaghettiwestern@sh.itjust.works
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              11 months ago

              Wow, you not only think you’re a mind reader, you lecture like a 1st grade English teacher. You must be really fun at parties.

              • RaoulDook@lemmy.world
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                11 months ago

                Yes, everything that you imagine about me is true. Have fun imagining whatever you want.

      • Evotech@lemmy.world
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        11 months ago

        Honestly it’s a good feature for most, same with auth being a cloud service. But it would be nice to be able to self host that part too.

        • spaghettiwestern@sh.itjust.works
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          11 months ago

          For remote access an account makes sense, but like many people I have no need of accessing my content without a VPN. There are other options out there that do not require logging into a company’s server to set up a local server.

          • Evotech@lemmy.world
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            11 months ago

            I think if you are aiming for the general public it’s great that you can handle secure remote access and authentication. Because those things are the easiest to mess up and leave you vulnerable.

            Plex is great at what it offers, and if that offering didn’t fit your needs then by all means use something else.

      • Radical Dog@lemmy.world
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        11 months ago

        I cannot fathom why Plex is so dominant while Jellyfin, for my taste, is better. And Jellyfin is explicitly free, contributors cannot be paid, because they are funded by their intense hatred of capitalism.

    • Reddfugee42@lemmy.world
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      11 months ago

      Is Netflix for torrents. On my TV, on my phone, at my in-laws. Pause on my phone and resume on my TV.

      Surely it can’t be that hard to get it.

    • voxel@sopuli.xyz
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      11 months ago

      no need to setup or pay for ipv4 tunnels (which is basically what plex handles for you) or ipv6 (while ipv6 IS great, prefixes offered by isps are usually dynamic and you’ll need ipv6 on your mobile connection too)
      getting a public ipv4 is basically impossible task nowadays, most isps only hand them out to registered business on enterprise grade connections, and even if you’re a business, STATIC ip is an extra upsell.
      and isps that do hand out them to customers charge extra for it, and usually quite a lot.

      • Zagorath@aussie.zone
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        11 months ago

        My ISP gives static IP for free to all customers. Other popular ISPs in my region which are popular among people even moderately savvy will offer it for a very modest fee ($5/month extra is what a quick Google suggests).

        Or you can set up dynamic DNS. Use Cloudflare to point to your home IP address, and run an extremely simple script which automatically updates that IP address with Cloudflare.

        The only way it becomes a problem is if your home Internet connection is behind CGNAT and can’t be changed. (From what I’ve heard, many ISPs that use CGNAT by default will give you a public IP as long as you notify them of your desire for one.) But that’s an egregiously bad service and you should be looking to move to a better company.

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    11 months ago

    God damn Jesus H tap dancing Christ, stop adding social shit and spam emails to everything. Whoever came up with this needs to be sacked, in addition to the people who hired that person to begin with.

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    11 months ago

    Listen when companies SCREAM at you that they are intentionally ruining their service and selling you out. This is Plex saying very clearly to the public, “it’s been fun y’all, but it’s time for you to find an alternative service, start migrating NOW because it’s only going to get worse from here”

    • flop_leash_973@lemmy.world
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      Sadly some people won’t get the message until Plex starts providing their movie streaming habits on request to the RIAA for lawsuits.

      Edit: I meant MPAA, not RIAA (though they are probably giving it to them as well).

        • Patches@sh.itjust.works
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          No but only because the RIAA is only concerned with music.

          For movies Plex would provide your data to The House Of Mouse (Disney), Sony, Paramount, DreamWorks, etc…

          I’m sure they provide your music data to the RIAA as well.

          Why else would they store it?

    • Iamdanno@lemmy.world
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      11 months ago

      I left Plex when they added TV, because I felt the exact same way. It sucks to be right.

    • WallEx@feddit.de
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      11 months ago

      Yeah, this is why my lifetime licence will go unused in the future …

      • Dave.@aussie.zone
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        Don’t worry too much about it going to waste.

        What usually happens next is that your “lifetime licence” turns into an “ohhhh that’s a licence for the OLD system. We’ve introduced Plex Ultimate 2000! It’s got all these great new features, and it’s only $3.95 a month. Don’t worry, we won’t forget our greatest supporters, whoever has a lifetime licence for the worn out, old system, their first year’s subscription will be 25 percent off, yaay!”

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          11 months ago

          Well maybe I don’t really trust their products or their company with my data anymore and since you can’t run it entirely on premise, that’s about it.

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      11 months ago

      Still the only self-hosted option that has a native app for my old ass TV so I’m not switching until it becomes more trouble than it’s worth or my TV breaks.

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    11 months ago

    What is it with all this “sharing with friends and family”? FFS if I want to share something, I will fucking call them and tell them about it, I don’t need some stupid app doing that for me

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    11 months ago

    I replaced Plex with Jellyfin a few months ago and it’s been working great for my needs.

    • mertn@lemmy.world
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      11 months ago

      I am trying to do the same migration from plex to jellyfin but jellyfin keeps crashing on the server with ‘out of memory’ in the logs. As soon as I can stabilize that I will dump Plex lifetime. I initially had sync server setting turned on in Plex and Plex kept sending cleartext phone SMS about what I had watched the day before. That is turned off now. I asked Plex corp for a copy of my data. They sent it to me but ‘forgot’ to send the database table with watch history. They sent me that table when I complained it was missing. Fuck Plex and their spyware.

    • Un4@lemm.ee
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      11 months ago

      I tried jellyfin a year ago and could not switch as it did not have transcoded downloads feature. All of my library is 4k HDR and do not want to download dozens of gb of movies on my phone when traveling. Do you know by any chance that they have implemented this feature already?

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          11 months ago

          Lol, I won’t be using ffmpeg commands while I’m on holiday traveling and just want to watch a movie. It is faster just to download it from a torrent lower quality directly than jump through these hoops. And if I am doing that, why do then I need a media center anyway, I can just go back to the old days playing downloaded files directly.

          The only thing holding me in plex is transcoded downloads.

  • spiderkle@lemmy.ca
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    11 months ago

    It’s a huge privacy messup and it will make a lot of plexpass users think harder about abandoning plex for jellyfin, emby or kode.

    It also raises the question why any recorded watch-activity is being sent to the cloud at all! The server can save that info locally.

    Sure they want a social-media-infested netflix-clone, but that’s not what people use plex for.

    • RaoulDook@lemmy.world
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      11 months ago

      Or they just didn’t assume that people are using Plex for porn. I would never put porn on mine since it’s connected to my smart TV and my kids can access it. All the years that I’ve had a plex server at home, I never considered adding porn to its library so I assume there are many other users who use it the same way.

      Mine actually gets used for music streaming more than anything, since I can stream my thousands of MP3s from any browser on the LAN.

      • Patches@sh.itjust.works
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        11 months ago

        It doesn’t have to be porn for people to not want to know what they are watching to be shared.

        I’m sure the RIAA is ecstatic that Plex knows what MP3s you have on your server, and when and where you listen to them. I’m sure they’re all 100% legally acquired, and you have the proper documents to back their up.

        I’m sure your bible-thumping racist nan would love to know you watched Roots, or MSNBC, or anything LGBTQ. That’ll go over well. Especially if you’re in the closet.

        • RaoulDook@lemmy.world
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          11 months ago

          You can firewall it and it won’t be able to reach the Plex servers. External access is not necessary.

          • spiderkle@lemmy.ca
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            11 months ago

            Just completely offline with home DNS as IP right? This still sucks and i think there needs to be more feedback to the dev forum.

          • Blue_Morpho@lemmy.world
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            11 months ago

            External access is necessary. If you block access to your home plex, remote users can’t see it because Plex handles the login for remote users.

            Also adding IP addresses into “allow access” so Plex works when your local server can’t reach it’s Plex Inc gives admin access to any IP’s listed.

              • Blue_Morpho@lemmy.world
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                11 months ago

                Its not just home use but when you are the only user in the house. You don’t want kids to have admin access and accidentally delete files.

          • EldritchFeminity@lemmy.blahaj.zone
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            11 months ago

            How else are you supposed to hide from the monster in the movie?

            Or, more seriously, largely depends on if you live in a small town or not or if your family is “conservative.” The organization who released the guide of towns for black people to avoid in the US so they wouldn’t get murdered after sunset by racists back in the day released their first ever warning for LGBTQ people saying which states to stay out of this year or the last. Society is more accepting than it used to be, but it is by no means safe.

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        11 months ago

        They hugely miscalculated, trust was already at its lowest. In Europe this already breaks several GDPR laws. Not to mention child protection laws.

        And it’s not just about pron, that’s just a catchier headline. It could be religious, political or in some countries banned movies that gets people in trouble.

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      11 months ago

      It is beyond me why they keep shooting themselves in the foot with these updates.

      It’s like every new feature they put out is an intentional reminder that they have access to your watch history/library data, and then their user base gets angry all over again.

      Maybe they’re trying to push out the users that are using it for those reasons so they can market it to a broader audience that doesn’t give a shit about privacy? I have no idea. But the drawbacks are really starting to outweigh the benefits, I’m having a hard time imagining who this is really for now.

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    11 months ago

    I got blindsided by this in the same way. I was sitting next to a coworker and they said “Oh hey, a report on what you’ve been watching on Plex!”

    Now, I thought that it was reporting what I’d been watching on his Plex server, and I’ve always known he can see what I watch. But he showed me the email. It was stuff I’d been watching on my own Plex server.

    Now it wasn’t embarrassing stuff, as it’s my family Plex server, but I was absolutely livid. This is private. Period. I can think of many, many reasons that someone would want to keep this private, even if it’s not about porn.

    I alerted my friends, and we all figured out how to turn it off. It seems like it shouldn’t be that big of a deal, but I feel extremely violated. I absolutely know that someone in that meeting said “Hey, some users won’t like this,” and they were overridden. Because some senior director had a metric to hit. And that means they no longer care about their reputation. It’s a sign that they’ve gotten too big to care.

  • 👍Maximum Derek👍@discuss.tchncs.de
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    11 months ago

    My privacy is again protected by not having friends!

    Seriously though, I didn’t know there were ways to follow/friend people on plex. Why would one want to see what others are watching?

        • Darkassassin07@lemmy.ca
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          Plex isn’t hosting the illegal content and that which they are hosting they properly license. Plex in particular is pushimg harder and harder to host content for you, instead of you hosting your own.

          Officially, the ‘personal media server’ side of things is for sharing home videos/pictures, not commercialized content. (this applies to Plex, Emby, and Jellyfin)

          It’s the users/server operators responsibly to have the correct licensing for whatever they are hosting to others.

          • Evilcoleslaw@lemmy.world
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            11 months ago

            Also Plex has been cozying up to media companies and the more they do the more action they’ve taken. Banning whole hosting providers (Hetzner) and even banning some small-time users running small servers.

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      I’d like to know what my friends are watching because then I might choose to watch the same thing so I could discuss it with them, especially if it was something I was planning on eventually watching anyway.

      But OTOH I really don’t want to know about any of my friends’ porn watching habits.

      • WetBeardHairs@lemmy.ml
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        11 months ago

        Bro did you see that huge cumshot on Megan’s face? I can’t wait to see what they do next season after that cliffhanger.

      • 👍Maximum Derek👍@discuss.tchncs.de
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        But don’t you and your friends discuss what you’re watching? We talk about everything we like so the only things I’d learn from this are the things they watch but don’t like, their guilty pleasures, and their porn habits (though I also can’t imagine using plex for porn). I don’t want to know any of that.

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    11 months ago

    I wish that I, as the server admin, could opt out all of my users from this on their behalf. Shit like this should be opt in and it is seriously fucked up to enable by default, porn or not.

    • Drusenija@lemmy.world
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      11 months ago

      As much as server admins would love that option (and every time Plex roll out a new feature like the TIDAL integration or the free Plex content this question gets asked), it’s never going to happen because from Plex’s perspective they’re not your users, they’re Plex’s users. Doesn’t matter if the only reason they use Plex is to access your server, they’re not your users so you have no control over their settings.

      We can disagree with them about that fact as much as we like, but that’s the reality of it, and I don’t see it changing anytime soon.

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    11 months ago

    But like…why would anyone even want that for normal content?

    There’s no shortage of good movies and shows out there. If someone opts in to sharing something with me, they can do it in just about any way. Generally speaking, discoverability in media is not my problem. This sort of feature is great for studios and streaming services, to keep people watching; but for self-hosted it makes no sense at all.

    • Pazuzu@midwest.social
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      11 months ago

      Hell, just add a “recommend this to your friends” option on videos if you want to make plex more social. Complete watch history is creepy stalker levels of ‘social’

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    Lol reminds me of Windows plastering all your photos on the home screen and people being mortified about it

  • Phoenixz@lemmy.ca
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    11 months ago

    Hello jellyfin my old friend!

    Anytime I feel that jellyfin isn’t ready yet, I am so SO happy that I’m not using Plex and I notice that jellyfin is pretty awesome

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    11 months ago

    Who keeps their porn in Plex

    There are way better software to Stash that

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      Yeah, and you don’t even have to use any software, you can just store it in a folder no one would care about, best hidden with a name resembling something boring no one would surely open

      • Eylrid@lemmy.world
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        11 months ago

        I keep my porn in a folder labeled “taxes” and my tax documents in a folder labeled “porn”

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        11 months ago

        Many have caught onto the “boring name” thing and will click on any folder with a mundane name even slightly out of place. Encrypted ZIP files still work though, lol.

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          11 months ago

          I was just referring to the homework folder stereotype, i wouldn’t be that stupid to do something like this

        • Blue_Morpho@lemmy.world
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          11 months ago

          Encrypted ZIP files still work though, lol.

          Unless you put them on Google in which case Google will break the encryption and look inside.

          • ManOMorphos@lemmy.world
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            11 months ago

            Absolutely true. Best practice is to assume your Google Drive is effectively public regardless of permissions. It is very easy for a Drive to get hacked in my experience, not even considering the surveillance from Alphabet.

        • rivalary@lemmy.ca
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          11 months ago

          “in a world where search doesn’t exist, one man, one labrinth of folders he must click through.”

      • credit crazy@lemmy.world
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        11 months ago

        Also bonus points if you are autistic. A lot of my folders are labeled with acronyms and my porn folder is the only one that is just random letters so it blends right in

  • Cagi@lemmy.ca
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    8 months ago

    Plex isn’t another evil tech company, it’s just full of stupid features and unresolved bugs. Jellyfin just isn’t good enough to replace it yet; it’s more finicky to setup, isn’t as good as matching titles and displaying the metadata, and has fewer features. But it is catching up fast.

    • surewhynotlem@lemmy.world
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      11 months ago

      I set up jellyfin by pointing the prebuilt docker container to my media folder. And it just kinda worked.

      Not saying your wrong, just that it wasn’t my experience.

      • urist@lemmy.blahaj.zone
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        11 months ago

        I agree.

        I haven’t had much issue with Jellyfin, but I don’t watch a lot of things with subtitles. I don’t have a lot of specialized video, just some TV shows, movies and music dumped on a local computer. I think we had an issue with a video where we couldn’t figure out how to change the audio channel (default was not set to english) but that might have been fixed in an update? I’m not sure. I just grabbed a different copy.

        The IOS app is not very good though. If you start the app, you can lock the screen once while having background playback. After that you have to force close and re-open it for background playback. Not sure why, might be an IOS bug honestly.

      • Cagi@lemmy.ca
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        11 months ago

        Fair enough. I had to manually add my server a few times before it stuck. When it got working, many shows were mismatched or no title matches were found, some shows had rogue seasons as their own entries, and the entire design philosophy seems less together. All that said, these are just growing pains of newer software. I have no doubt I will genuinely prefer how Jellyfin works one day.

      • 0ops@lemm.ee
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        11 months ago

        Same. For my needs (streaming 4k HDR over the LAN), Plex and jelleyfin have been basically equivalent

      • isles@lemmy.world
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        11 months ago

        Agreed, I had been putting off trying Jellyfin until Plex kept having issues with my Chromecast. I sat down and prepared myself for an ordeal and it just wasn’t that.

        There are different issues with it casting that Plex didn’t have, but it hasn’t balked at any of my media yet.

    • archomrade [he/him]@midwest.social
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      11 months ago

      It’s not evil, it’s just for-profit.

      If there’s money to be made by implementing a feature, they have incentive to do it, even if it actively makes the product worse. So long as it doesn’t make you leave, or rather, so long as it doesn’t make enough users leave that it negates the profit incentive.

      A lot of people chose to use a self-hosted server to get AWAY from that tendency

    • Jamie@jamie.moe
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      11 months ago

      The title matching is what made me go to Plex. Some shows were impossible to get sorted right on Jellyfin. Plus there’s a lot more ecosystem around Plex

      • Gabagoolzoo@kbin.social
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        11 months ago

        It’s not impossible, you just need to name your files correctly. I haven’t had a single issue with either Jellyfin or Plex. Used both for many years.

      • Player2@sopuli.xyz
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        11 months ago

        Out of curiosity, what sort of challenges did you have with setting up shows in jellyfin? I’ve been working with it and haven’t encountered any issues yet

        • Jamie@jamie.moe
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          11 months ago

          The issue, I think, was because most of what I use it for is anime. So some shows wanted the Japanese title, others wanted the English title, some couldn’t be found at all. My US TV shows and movies never had that problem.

    • Iamdanno@lemmy.world
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      11 months ago

      Try Emby. I left Plex a few years back and Emby has been everything Plex used to be.