I’m a casual eBay user. On rare occasions, I will sell household items when I no longer use them. Well, I went to sell my Nintendo Switch on eBay and found out my account has been restricted indefinitely selling. When I tried chat with the customer service agent, they provided a name of some entity that I don’t recognize in relation to my account for the reason for restriction, then refused to help me any further and simply disconnect. What kind of shity service is that? When I was provided an automated option to “appeal”, it didn’t work when i clicked on it. It didn’t do anything. Same with other options. They don’t have any other way to appeal on their website from what I can see. So caught off guard and annoyed.

  • JJROKCZ@lemmy.worldEnglish
    331·
    8 months ago

    Yea eBay has been terrible for the entirety of its existence… unfortunately no one seems to be interested in making a better product and competing against them

    • Bdtrngl@lemmy.worldEnglish
      14·
      8 months ago

      There are several alternatives out there but ebay dominates the market share so much they don’t seem to do well. And it seems like setting up a competitor would be hilariously expensive and probably would end up just as terrible.

      • FuglyDuck@lemmy.worldEnglish
        13·
        8 months ago

        Not to mention rampant fraud. One of the reasons they’re as aggressive and assholish is the sheer amount of illicit activity

    • mateomaui@reddthat.comEnglish
      10·
      8 months ago

      I’ve been trying to think of a time when I had good customer service from them and came up with nothing so far.