That was me on a mail-chain about an issue that would result in us losing our licence to operate in a certain market if we didn’t have a fix before the end of Easter with the first mail arriving the week before Easter.
That was until I figured out I had to fix the issue though…
Eugh. That feeling is the worst job related one. When you realize that you could’ve handled it within working hours but because you tried to dodge it you end up having to work overtime and mess up the family plans for the holiday…
Now-a-days I make damn sure someone I know is competent has the task assigned to them with ample time to fail and notify me without it leading to an all-nighter.
Well, the first mail arrived Friday afternoon leading up to the Easter week and I looked at it Monday thinking “sucks to be the guy responsible for that” before seeing the ticket pop into my team’s desk. It is a task that takes 3 weeks to implement with a full team so the issue is known by level 2 staff and probably even our CEO. At least we’re told that we have the entire IT department at our disposal, but holy hell, who the fuck comes up with an all-or-nothing deadline of 3 working days?
Someone who fucked up in one way or another. Anything that’s not a security related incident with a CVE entry is bound to be a major oversight by someone. Remember over promising is a fuck up, not business as usual in a healthy organisation.
That was me on a mail-chain about an issue that would result in us losing our licence to operate in a certain market if we didn’t have a fix before the end of Easter with the first mail arriving the week before Easter.
That was until I figured out I had to fix the issue though…
Eugh. That feeling is the worst job related one. When you realize that you could’ve handled it within working hours but because you tried to dodge it you end up having to work overtime and mess up the family plans for the holiday…
Now-a-days I make damn sure someone I know is competent has the task assigned to them with ample time to fail and notify me without it leading to an all-nighter.
Well, the first mail arrived Friday afternoon leading up to the Easter week and I looked at it Monday thinking “sucks to be the guy responsible for that” before seeing the ticket pop into my team’s desk. It is a task that takes 3 weeks to implement with a full team so the issue is known by level 2 staff and probably even our CEO. At least we’re told that we have the entire IT department at our disposal, but holy hell, who the fuck comes up with an all-or-nothing deadline of 3 working days?
Someone who fucked up in one way or another. Anything that’s not a security related incident with a CVE entry is bound to be a major oversight by someone. Remember over promising is a fuck up, not business as usual in a healthy organisation.
Someone is getting fried over it, but it won’t be you.